FAQs

My city does not appear in the list for location of office.

We have tried to include a large number of key cities in the listing, but if your city does not appear in the list under your state/province or country when completing the details on the listing form, please let us know and we will be happy to add it.

My city does not appear in the list for location of office.2022-08-20T21:36:47+08:00

Who can list on the Biotech Directory?

If you are a company operating in the broader biotech industry, you can list your company on our site so that you can be found by others in the industry.  By listing your own organisation, you will have access to a wealth of other organisations, and you will be more [...]

Who can list on the Biotech Directory?2022-08-20T21:35:46+08:00

We have exciting news – can we post it on The Biotech Directory?

If you have some news about your company that you think would be of interest to our site visitors, then send us the details and we will post it in the news section if we think that it is appropriate.

We have exciting news – can we post it on The Biotech Directory?2021-12-29T21:26:55+08:00

Our currency is not listed. How can we pay in our own currency?

If your usual currency of business is not listed in the drop-down list, you can either use another currency (e.g. USD), or contact us and we will assist you in providing you with a means to make payment in your currency.  Please note that this might take a day or [...]

Our currency is not listed. How can we pay in our own currency?2022-10-16T18:16:30+08:00

Will you let us know when our listing is due to expire?

Yes. Reminder emails will be sent to the contact email address that we have for the listing prior to the expiry of your listing. To ensure your listing doesn’t expire, please make sure that you keep the contact email address current.

Will you let us know when our listing is due to expire?2019-10-20T19:20:06+08:00

Do we need to renew our listing?

Yes. Your listing will remain active for the period of time related to the subscription you have chosen - either monthly, annually or 3-yearly from when you first listed. If you do not renew your listing before the expiry, it will no longer appear on The Biotech Directory. [...]

Do we need to renew our listing?2022-08-20T20:44:12+08:00

Is the listing fee an ongoing fee?

The listing fee payment interval is dependent on the term you choose - either monthly, annually or 3-yearly.  Your listing then remains active for the period you have chosen so you will need to renew your subscription after your chosen interval.   We will remind you when your listing is [...]

Is the listing fee an ongoing fee?2022-08-20T20:34:00+08:00

How can we pay for our listing?

We accept MasterCard and Visa, as well as American Express and Diners club cards. Payments are processed through a secure payment gateway.

How can we pay for our listing?2019-10-20T19:14:32+08:00

Do you keep our credit card details?

No. We do not keep details of your credit card when you make a payment. The details are forwarded to our secure payment system and are not saved by us. This increases the security of your credit card details, and means that when you go to renew your listing, you [...]

Do you keep our credit card details?2019-10-20T19:13:22+08:00

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